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We
receive shipments from UPS, FedEx
and The US Postal Service (USPS)
Please ship you unit in the original box and packing.
Don't have the original box? Follow these shipping guidelines.
You can help to ensure that your package arrives safely
and on time with these packaging guidelines and procedures
developed from UPS research.
- Use a rigid box with flaps intact
- Remove any labels, hazardous materials indicators, and
other previous shipment markings on the box that are no longer
applicable
- Wrap all items separately
- Use adequate cushioning material
- Use strong tape designed for shipping
- Do not use string or paper over-wrap
- Use a single address label that has clear, complete delivery and
return information
- Place a duplicate address label inside the package
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Step-by-Step
Instructions
Whenever possible, use a new box. The more times a box
is used, the more it loses its original protective qualities, so a
previously used box may not adequately protect your shipment.
If you must reuse a box, make sure it is rigid and in excellent
condition with no punctures, tears, rips, or corner damage, and that
all flaps are intact. Remove any labels and all other shipment
markings from the box.
Choose a box strength that is suitable for the contents you are
shipping. Weight limits printed on the Box Maker's Certificate (found
on the bottom flap of most boxes) are intended for palletized freight
shipments, not for shipments through small parcel carrier
environments. Following the UPS Box Strength Guidelines will help
ensure your package is of adequate strength to provide sufficient
protection.
Engineers at the UPS Professional Services Package Lab have
developed specifications for box strength after years of testing and
analysis. Refer to this chart below for recommendations so you can
determine the proper size and maximum gross weight limit of a box.
It is important to cushion the
contents of your package properly.
Please be sure that you wrap each item separately. Fragile
articles need separation from each other, and from the
corners, sides, top, and bottom of the box.
Each item should be surrounded by at least two inches (5.08
cm) of cushioning and be placed at least two inches (5.08
cm) away from the walls of the box. This prevents
product-against-product damage and protects contents from
shock and vibration, which can pass from the outside of the
box to the contents.
Please use proper cushioning material, combined with a strong
outer container, to protect your shipment fully. Make
sure you use enough cushioning material to ensure that the
contents do not move when you shake the container.
Improper cushioning material includes clothing, blankets,
towels, newspaper/newsprint, and pillows. Instead, please use
the materials listed below to cushion and protect your
shipment:
Air-encapsulated plastic (small and large cell bubble
sheeting)
- Designed to protect and cushion lightweight items
- Used in multiple wraps and layers to ensure that
the item is completely protected, especially on corners
and edges
Inflatable packaging (air bags)
- Used primarily as void-fill materials for lightweight
items
- Not recommended for items with sharp corners or edges
- Extreme hot or cold temperatures may affect the ability
of air bags to provide adequate product protection.
Expanded polystyrene "peanuts" (loose fill)
- Used primarily as void-fill material for lightweight
items
- Overfill the box with loose fill, gently close the
flaps, and seal securely
- Do not use with flat or narrow products that may move to
the edge or bottom of the carton in transit
- Due to the shifting and settling properties of peanuts,
it is recommended that a minimum of two inches (5.08
cm) of cushioning be used around the contents
- It is recommended that flat pieces of corrugated
fiberboard be used between contents and peanuts to help
prevent migration through the peanuts
- Peanuts cause static electricity and may damage
electronic items. Anti-static peanuts should be used for
electronic items. Use plastic bags, bubble sheeting, or
other items to wrap the item so peanuts will not work
themselves into areas that may cause harm to your
merchandise.
Proper closure of your container is just as
important as proper cushioning for the safety and
security of your shipment.
To close a box securely, do not use masking tape,
cellophane tape, duct tape, string, or paper
over-wrap. Instead, use a strong tape -- two inches
(5.08 cm) or more in width -- such as these
types:
Pressure-sensitive plastic
- Generally the easiest, most convenient tape to
use
- Versatile because it adheres without water and
sticks to a variety of surfaces and shapes
- Apply three strips to both the top and bottom
flaps of the box. For regular slotted
containers (RSC), where the flaps meet in the
center, apply three strips of tape to both the top
and bottom of the box, so the middle and two edge
seams are sealed. For corrugated containers where
the flaps overlap (FOL), apply three strips of
tape to both the top and bottom of the box,
so the three edge seams are sealed.
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Nylon reinforced filament
tape
- Use 60 lb (27 kg) grade tape at least three
inches (7.62 cm) wide
- Apply three strips to both the top and
bottom flaps of the box. For regular slotted
containers (RSC), where the flaps meet in the
center, apply three strips of tape to both the top
and bottom of the box, so the middle and two edge
seams are sealed. For corrugated containers where
the flaps overlap (FOL), apply three strips of
tape to both the top and bottom of the box, so the
three edge seams are sealed.
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 Step
4. Use Proper Labeling
For fast and efficient delivery, keep these points
in mind when labeling your package:
- Always include the recipient?s postal code with
the complete street address. For international
shipments, include a contact name, telephone
number, and postal code.
- You must make every effort to obtain a street
address. If a shipper should use a P.O. Box
address, the recipient?s telephone number must be
included on the label. Your package that is
addressed to a P.O. Box may be delayed, will not
be covered by any UPS Service Guarantee, and will
require an address correction charge. Army Post
Office (APO) and Fleet Post Office (FPO) addresses
are not accepted.
- Please include the apartment or unit number, if
applicable.
- Place the shipping label on the top of the
package. To avoid confusion, place only one
address label on the package. If you
are using a packing slip, place it on the
same surface of the package as the address
label.
- Do not place the label over a seam or closure or
on top of sealing tape.
- Remove or cross out old labels or markings on a
used box.
- Always include your complete return address,
including full street address and postal code. For
international shipments, include a contact name,
telephone number, and postal code.
- Place a duplicate label or other form of
identification inside your package.
Instructions provided by UPS www.ups.com |
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